We are out of network providers. What that means is that you pay the full fee to us and we will provide a billing statement (called a superbill) that you can send to your insurance company for reimbursement. Reimbursement depends on your insurance plan and level coverage. We encourage you to call your insurance plan and ask the following questions
1. What is my “out of network mental health benefits”?
2. What is the rate/percentage for reimbursement?
3. Do I need to meet a deductible first?
4. How/Where do I submit the superbill to start the reimbursement process?
Here are a few reasons we do not accept insurance:
Insurance companies have limited what kind of care a therapist can provide, by limiting number of sessions and/or length of each session, not to mention what type or mode of therapy is used. Here at Authentic Connections Counseling Center, we prefer to have the freedom in determining the course of treatment in agreement with you the client.
Insurance companies require that the therapist share detailed information about your personal and private life in order to approve your treatment. Most insurance providers will not even approve therapy if you do not meet a mental health diagnosis. Here at Authentic Connections Counseling Center, we place high value on your privacy and want you and your therapist to be deciding on the specifics of your treatment, not your insurance company.
We accept cash, check and all major credit cards as forms of payment. We also accept most FSA and HSA cards.
If you are unable to attend a session, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged for the full rate of the session.
Please contact us for any additional questions you may have. We look forward to hearing from you!